Terms of Service

These terms cover your use of agent.ferndock.io (the "Service"), run by [Ferndock legal entity name] ("Ferndock", "we", "us"). By creating an account you agree to them. If you don't agree, don't use the Service.

1. Who can use the Service

You must be 18 or older and able to enter a binding contract. If you use the Service for a business, you confirm you can accept these terms for it.

2. What the Service does

The Service asks you questions about how you work and use AI, then gives you recommendations, written setup guides, instructions, skills files, workflow playbooks, integration guides, cost estimates, and access to a chat agent (together, "Results").

Advice only. Results are AI-written suggestions. The chat agent explains, adapts and drafts. It never signs in to, connects to or acts in any of your accounts or tools. You decide what to set up and you do the setting up.

Results can be wrong. Results are generated by AI models and may be inaccurate, incomplete or out of date. Nothing in the Service is legal, financial, tax, medical or security advice. Check anything important before you rely on it.

3. Third-party tools and prices

The AI platforms (such as ChatGPT, Claude, Gemini and Copilot) and the integrations and tools named in your Results belong to their own vendors and run under those vendors' terms and prices. Vendors change features and prices often. Costs shown in the Service are estimates as of the date shown next to them, not quotes. Naming a tool or showing its logo doesn't mean that vendor partners with or endorses Ferndock.

4. Integrations are your responsibility

You install, connect, configure and manage any integration, app, account and credential yourself, inside your own AI tools and accounts. Those services run under their own terms and security practices, which Ferndock does not control.

Ferndock is not liable or responsible for any security breach, data loss, unauthorized access or misuse that results from an integration you install or connect, or from how you configure it, its permissions or your credentials. Review each integration's permissions before you connect it.

[Lawyer review: confirm how far this disclaimer is enforceable under applicable consumer law and adjust the wording.]

5. Accounts

You sign in with Google, Microsoft, Apple, Facebook or an emailed link. Keep access to your sign-in method secure. You're responsible for activity under your account. Tell us at [contact email] if you think your account was used without permission.

6. Payments

• One-time workflows. The personal workflow and the business workflow are one-time purchases at the price shown at checkout. MVP prices apply to the first 50 paid purchases across both tiers; after that, regular prices apply.
• What's included. Each purchase includes the items listed at checkout, including re-runs and chat for a limited period with a message cap.
• Chat plans. After the included period, chat continues only on a monthly chat plan if you choose one. Chat plans renew every month until you cancel in the billing portal. Cancelling stops the next renewal; the current month stays active.
• Refunds. If your workflow isn't useful, you can ask for a refund within 14 days of purchase at [contact email]. A refund ends access to that workflow and its included chat.
• Payment processing. Payments are handled by Stripe. We never see or store your full card details.
• Taxes. Prices may not include taxes that apply where you live.

7. Fair use

You agree not to:

• Resell, sublicense or publicly redistribute Results or bundles as a product.
• Try to get around chat message caps, share an account, or automate use of the chat agent.
• Use the chat agent to produce unlawful, harmful or abusive content, or to probe, attack or overload the Service.
• Enter other people's sensitive personal data, account numbers, passwords or API keys into the Service.

We may suspend or end access for a breach of these terms.

8. Ownership

You own your answers. Subject to these terms and payment, you may use, copy and change the Results generated for you for your own personal or internal business purposes. Ferndock keeps all rights in the Service, the questionnaire, the catalogs, templates and generator.

9. Disclaimers

The Service and Results are provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy and non-infringement, to the extent the law allows.

10. Limitation of liability

To the extent the law allows, Ferndock is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or business. Ferndock's total liability for any claim about the Service is limited to the amount you paid Ferndock in the 12 months before the claim.

[Lawyer review: confirm caps and carve-outs.]

11. Ending your account

You can delete your account at any time from your dashboard. Deleting it removes your answers, Results and chat history as described in the Privacy Policy. Purchases aren't refunded on deletion except as described in section 6.

12. Changes to these terms

We update these terms as the Service changes. For a material change (new data collected, a new processor, a new use of data, or a change to prices or renewals) we'll email you and show a notice in your dashboard before it takes effect, and ask you to accept the new version at your next sign-in. Wording fixes are listed in the changelog below.

13. Governing law

These terms are governed by the laws of the State of Ohio, USA, without regard to conflict-of-law rules. [Lawyer review: venue and any arbitration clause.]

14. Contact

[Ferndock legal entity name], [postal address], [contact email].

Changelog